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If the stitching or construction ever fails, it gets fixed.

Every piece is saddle-stitched by hand with waxed thread — two needles crossing through the same hole from opposite sides, so a single worn or cut stitch does not unravel the seam the way machine lockstitching does. That construction is what the guarantee actually covers.

What is covered

  • Stitching that fails under normal use
  • Seams or edges that separate due to a construction defect
  • Hardware (snaps, rivets) that fails under normal use

If any of the above happens, send a photo and a short description through Contact Us and it will be repaired or replaced at no cost.

What is not covered

  • Patina. Vegetable-tanned leather is supposed to darken, soften, and mark with use — see Our Leathers. That is not wear damage, it is the material doing exactly what it is meant to do.
  • Damage from water, heat, or chemical exposure
  • Cosmetic wear from years of daily carry (scuffs, edge softening)
  • Loss or theft

This guarantee is about standing behind the actual construction, for as long as you carry the piece — not about pretending leather does not age. It will look different in five years. It should not fall apart.

EU legal guarantee: minimum two-year legal guarantee protection for goods sold in the European Union. Sellers are liable for any lack of conformity which existed when the goods were delivered and which becomes apparent within the legal guarantee period, and must offer free repair or replacement, or in some cases a price reduction or full reimbursement.